Privacy Policy

Effective date: January 1, 2026

Weaver Production Sound, LLC (“Company,” “we,” “us,” or “our”) operates the Aurista website at aurista.net and related licensing services for the Aurista macOS application. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, create an account, purchase a subscription, or activate a license.

1. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, phone number, company name, billing address, and password (stored in hashed form).
• License and device information: machine request keys (REQ), activation records, subscription status, trial usage, and license refresh history associated with your account.
• Payment information: subscription plan, payment status, transaction identifiers, and amounts processed through PayPal. We do not store full payment card numbers on our servers.
• Technical and usage information: IP address, browser type, pages visited, timestamps, and server logs related to account access, checkout, and API requests.
• Communications: messages you send to us, such as bug reports or support requests.

Aurista records audio to your local storage. We do not upload, access, or store your audio recordings, production metadata files, or project content unless you explicitly transmit them to us outside the normal licensing workflow.

2. How We Use Information

We use collected information to:

• Create and manage your account and verify your email address.
• Issue, validate, renew, and revoke software licenses and trials.
• Process subscriptions and maintain billing records through PayPal.
• Provide customer support and respond to inquiries.
• Detect, prevent, and address fraud, abuse, or unauthorized use.
• Maintain security, audit logs, and service reliability.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information.

3. How We Share Information

We may share information only as follows:

• PayPal: to process payments and manage subscriptions you authorize.
• Service providers: hosting, email delivery, and infrastructure vendors that process data on our behalf under confidentiality obligations.
• Legal requirements: when required by law, court order, or to protect the rights, property, or safety of the Company, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

4. Cookies and Similar Technologies

We use cookies and session technologies necessary to operate the website, keep you signed in, protect against cross-site request forgery, and remember administrative preferences. We do not use third-party advertising cookies.

5. Data Retention

We retain account, licensing, and billing records for as long as your account is active and as needed to provide services, resolve disputes, enforce agreements, and comply with legal obligations. You may request deletion of your account subject to our need to retain certain records for legal, tax, or fraud-prevention purposes.

6. Security

We use administrative, technical, and organizational measures designed to protect your information, including encryption of sensitive credentials at rest, secure transport (HTTPS), and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have the right to:

• Access, correct, or update account information through your account dashboard.
• Request deletion of your account, subject to legal and billing retention requirements.
• Cancel PayPal subscriptions through your PayPal account or by contacting us before renewal.
• Opt out of non-essential communications.

To make a privacy request, sign in to your account or email bugs@aurista.net with the subject line “Privacy Request.”

8. Children

Aurista is a professional business product and is not directed to children under 16. We do not knowingly collect personal information from children.

9. International Users

If you access our services from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the services after changes become effective constitutes acceptance of the revised policy.

11. Contact

Weaver Production Sound, LLC
Website: https://aurista.net/
Email: bugs@aurista.net